Privacy Policy, Refunds & Returns, Distributor Terms, Provider Partnerships & California CCPA

SEA may collect, transmit, and store information about you when you visit our website, submit a form, or contact us. This may include:

• Identifiers such as your name, email address, and phone number;
• Service interests or areas of concern you share with us;
• Internet or other electronic network activity information, such as your interactions with our website, IP address, browser type, and basic device information.

Directly from you:

• When you submit a contact form or consultation request;
• When you sign up for emails or marketing communication;
• When you schedule or request information about services.

Automatically:

• Through cookies and similar technologies as you navigate the Site;
• Through analytics tools that help us understand traffic and usage patterns.

SEA uses the information we collect to:

• Respond to inquiries and contact requests;
• Facilitate appointment scheduling and basic client communication;
• Improve and understand how visitors use our Site and services;
• Monitor and maintain the security and performance of our Site;
• Comply with legal obligations and practice requirements.

• SEA does not store full payment card numbers entered through third-party platforms.
• SEA does not sell your personal information.
• SEA does not provide emergency medical advice via this website or email.

SEA may use third-party providers (such as booking platforms, email services, or analytics tools) to operate the Site and communicate with you. These providers may have access to limited information as needed to perform their functions and are expected to process that information in accordance with their own privacy policies and applicable laws.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (“CCPA”), subject to certain limitations. These may include the right to:

• Access the categories or specific pieces of personal information we collect and/or disclose, including how we use and share this information;
• Request deletion of your personal information, subject to legal and operational exceptions;
• Opt out of any “sale” of your personal information, if such activity occurs under CCPA definitions;
• Not be discriminated against for exercising any of the above rights.

Over the last 12 months, SEA may have collected the following categories of personal information:

• Identifiers: Name, email address, phone number.
• Internet or similar network activity: Interactions with our website or online content, IP address, device/browser information.

We collect this information directly from you (forms and requests) and indirectly through cookies and similar technologies when you visit our Site.

SEA does not sell your personal information for monetary value. We may share limited usage data (such as website analytics and advertising performance metrics) with third-party service providers to help operate and improve the Site. We will continue to review and update our practices as regulatory guidance evolves.

If you wish to limit certain analytics or advertising cookies, you may adjust your browser settings or use opt-out tools provided by those third parties (for example, Google Analytics opt-out tools).

To submit a request under the CCPA, you may contact us at:

• Email: [email protected]
• Or use the Contact form on our website.

We will verify your request using information associated with your interactions with SEA (such as your email address or phone number). Additional identification may be required. You may also designate an authorized agent to act on your behalf, subject to verification.

If we cannot reasonably verify your identity, we may be unable to honor certain “Right to Know” or “Right to Delete” requests. You may make a verifiable consumer request related to your personal information up to twice in a 12-month period.

Skin Envie Aesthetics & Wellness Spa will not sell your personal information without your prior consent.